1. Eligibility:
- This 5-Day Money Back Guarantee applies only to digital files purchased directly from Ghast and its authorized distributors.
2. Duration:
- The guarantee is valid for 5 days from the date of purchase.
3. Refund Criteria:
- To be eligible for a refund, the digital file must be in its original, unaltered form.
- The refund will be issued if the customer is dissatisfied with the content or quality of the digital file.
4. Refund Process:
- To initiate a refund, the customer must contact Ghast himself at loveghvst101@gmail.com within the 10-day period.
- The customer must provide the order number and a brief explanation of why they are requesting a refund.
5. Exclusions:
- Customized or personalized digital files are not eligible for a refund unless they are defective or do not meet the specifications agreed upon at the time of purchase.
- Refunds will not be provided for digital files that have been downloaded, shared, or used in any way after the purchase.
6. Refund Method:
- Refunds will be processed using the original payment method used for the purchase.
- The refund amount will exclude any transaction fees or charges incurred during the purchase.
7. Customer Responsibility:
- It is the customer's responsibility to ensure compatibility with their devices and software before purchasing the digital file.
- Ghast is not responsible for any technical issues, such as inability to download or open the file due to customer's device or software limitations.
8. Termination of Guarantee:
- Ghast reserves the right to terminate or modify this 5-Day Money Back Guarantee policy at any time without prior notice.
9. Contact Information:
- For any questions or concerns regarding the guarantee or refund process, customers can contact Ghast himself at loveghvst101@gmail.com.